Terms & Conditions, and Privacy Policy

Introduction
Thank you for choosing Muqawlat.com Please read these terms and conditions of use carefully before using or obtaining any information, content, products or services through this site.

By accessing or using the Muqawlat.com website ("Our Website"), you agree to be bound by these terms and conditions ("Terms"). We reserve the right at any time, at our sole discretion, to modify these Terms without prior notice, and your continued use of Our Website signifies your acceptance of the updated Terms

The scope of our services
Muqawlat.com provides you with Machine & equipment rental services, escondment services, and other services ("Services") acting as an agent for machines, trucks & equipment rental providers ("Providers"). Muqawlat.com represents the Providers as agent only and accordingly accepts no liability of any kind as a result of any act or omission on the part of the Providers to fulfil their obligations. Your hire of any vehicle is subject to the terms and conditions of vehicle hire imposed by us and by hire Provider. We provide our summary of these terms for your convenience; you are required to agree to these terms on pickup of your vehicle.

Definition

• ISTMC: Muqawlat trading and management consulting, a company registered in Qatar (C.R.No 134084), whose registered office is at B-Ring road, Doha. The owner of “Muqawlat.com” , and is the legal authority that represents MUQAWLAT.COM
• Vehicle: rented machine or equipment
• “USERS” OR “YOU”: the renter
• com is a trading name of Muqawlat trading and Management Consulting website
• Ad or ad mean advertisement
• “IO” means Insertion Order
• This Agreement describes the terms and conditions applicable to the services available through this Site. This Agreement describes your responsibilities and, among other things, limits the liability of Muqawlat.com. BEFORE USING ANY OF THESE SERVICES, PLEASE READ ALL OF THIS AGREEMENT. BY ACCESSING ANY AREAS OF THIS SITE, USERS ( OR “YOU”) AGREE TO BE LEGALLY BOUND WITHOUT LIMITATION, QUALIFICATION, OR CHANGE AND TO ABIDE BY THESE TERMS AND CONDITIONS, WHICH WILL CONSTITUTE OUR AGREEMENT (“AGREEMENT”).
• com reserves the right, in its sole discretion, to amend, modify, or alter this Agreement at any time by posting the amended terms on this Site or sending an email for you. The amended terms shall be effective from and after the date that they are posted on the Site or sent to you by email.
• WITHOUT LIMITATION OF ANY OTHER PROVISIONS OF THIS AGREEMENT, YOU MAY NOT USE THIS SITE FOR ANY PURPOSE THAT IS UNLAWFUL OR PROHIBITED BY THIS AGREEMENT AND/OR ANY APPLICABLE ADDITIONAL TERMS. YOUR ACCESS TO THIS SITE MAY BE TERMINATED IMMEDIATELY IN MUQAWLAT.COM’S SOLE DISCRETION, WITH OR WITHOUT NOTICE, IF YOU FAIL TO COMPLY WITH ANY PROVISION OF THIS AGREEMENT AND/OR ADDITIONAL TERMS, OR FOR ANY OTHER REASON, OR NO REASON.
  
  

General Terms and Conditions

These Terms & Conditions apply to transactions made on the Muqawlat.com website. Services/Products purchased through the Muqawlat.com website, and the Terms & Conditions of Muqawlat.com governs such transactions. The Terms & Conditions on the Muqawlat.com website are applicable to any transaction made on the Muqawlat.com website.

Copyright
You, the User, acknowledge that all content included on this Site, including the information, data, software, photographs, graphs, video, typefaces, graphics, music, sounds, images, illustrations, maps, designs, icons, written and other material (collectively, “Content”) and the arrangement and compilation of the Content are intellectual property and copyrighted works of Muqawlat.com and/or its third-party providers including, without limitation, rental machines or equipment companies and other suppliers that provide services through this Site (“Providers”). Reproduction or storage of information or works retrieved from this Site, in all forms, media and technologies now existing or hereafter developed, is subject to the Copyright applicable Acts and Laws, and all applicable international copyright treaties and conventions, including without limitation, the Berne Convention and the Universal Copyright Convention.

Acceptable Use
Muqawlat trading and management consulting (ISTMC) grants you a limited, personal, nontransferable, non-sub licensable, revocable license to access and use this Site only as expressly permitted in this Agreement. Except for this limited license, we do not grant you any other rights or license with respect to this Site; any rights or license not expressly granted herein are reserved. The content and information on this Site (including, without limitation, price and availability of renting services), as well as the infrastructure used to provide such content and information, is proprietary to Muqawlat.com or its suppliers and Providers. Accordingly, as a condition of using this Site, you agree not to use this Site or its contents or information for any commercial or non-personal purpose (direct or indirect) or for any purpose that is unlawful or prohibited by this Agreement. While you may make limited copies of your related documents for services purchased through this Site, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from this Site. In addition, whether or not you have a commercial purpose, you agree not to:

1. Access, monitor or copy any content or information of this Site using any robot, spider, scraper or other automated means or any manual process for any purpose without express written permission of Muqawlat.com
2. Violate the restrictions in any robot exclusion headers on this Site or bypass or circumvent other measures employed to prevent or limit access to this Site;
3. Take any action that imposes, or may impose, in the discretion of Muqawlat.com, an unreasonable or disproportionately large load on the Muqawlat.com infrastructure; or
4. Deep-link to any portion of this Site (including, without limitation, the purchase path for any services) for any purpose without express written permission of Muqawlat.com.
5. Deliver any unlawful (according to local, or international law or regulation) postings to or through this Site, or any postings that advocate illegal activity.
6. Deliver, or provide links to, any postings containing material that could be considered harmful, obscene, pornographic, indecent, lewd, violent, abusive, profane, insulting, threatening, tortuous, harassing, hateful or otherwise objectionable.
7. Deliver or provide links to, any postings containing material that harasses, victimizes, degrades, or intimidates an individual or group of individuals based on religion, race, ethnicity, sexual orientation, gender, age, or disability.
8. Deliver or provide links to, any postings containing defamatory, false or libelous material.
9. Deliver any posting that infringes or violates any intellectual property or other right of any entity or person, including, without limitation, copyrights, patents, trademarks, laws governing trade secrets, rights to privacy, or publicity.
10. Deliver any posting to that you do not have a right to make available under law or contractual or fiduciary relationships.
11. Impersonate another person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity, or adopt a false identity if the purpose of doing so is to mislead, deceive, or defraud another.
12. Manipulate identifiers, including by forging headers, in order to disguise the origin of any posting that you deliver.
13. use this Site in any manner which could damage, disable, overburden, or impair or otherwise interfere with the use of this Site or other users’ computer equipment, or cause damage, disruption or limit the functioning of any software, hardware, or telecommunications equipment.
14. Attempt to gain unauthorized access to this Site, any related website, other accounts, computer system, or networks connected to this Site, through hacking, password mining, or any other means.
15. Obtain or attempt to obtain any materials or information through any means not intentionally made available through this Site, including harvesting or otherwise collecting information about others such as email addresses.
16. You may only use this Site to make legitimate purchases or requests to purchase the products or services offered (each, a "Request") and shall not use this Site to make any speculative, false or fraudulent Requests or any Requests in anticipation of demand.
17. You represent that you are of sufficient legal age to create binding legal obligations for any liability you may incur because of your use of this Site. You agree to provide correct and true information in connection with your use of this Site and you agree to promptly update your membership information (if applicable) in order to keep it current, complete and accurate.
18. It is a violation of law to place a Request in a false name or with an invalid method of payment. Please be aware that even if you do not give us your real name, your web browser transmits a unique Internet address to us that can be used by law enforcement officials to identify you. Fraudulent users will be prosecuted to the fullest extent of the law.
19. We reserve the right to cancel any rental Equipment/machine reservation or any other transaction that it reasonably believes to have been fraudulently made, including without limitation, by unauthorized use of a credit or debit Equipment/machined.

Privacy Notice
You confirm that you have read our Privacy Notice, the terms of which are incorporated herein, and agree that the terms of such policy are reasonable and satisfactory to you. You consent to the use of your personal information by Muqawlat.com and/or its third-party providers and distributors in accordance with the terms of and for the purposes set forth in the Privacy Notice. To the extent permitted by law, Muqawlat.com makes no representation or warranty with regard to the sufficiency of the security measures used for data handling and storage. Muqawlat.com will not be responsible for any actual or consequential damages that result from a lapse in compliance with the Privacy Notice because of a security breach or technical malfunction.

Disclaimer of Warranties
UNLESS A PROVIDER HAS AGREED OTHERWISE, ALL CONTENT, INCLUDING SOFTWARE, PRODUCTS, SERVICES, INFORMATION, TEXT AND RELATED GRAPHICS CONTAINED WITHIN OR AVAILABLE THROUGH THIS SITE ARE PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE” BASIS. MUQAWLAT.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED ON THIS WEBSITE TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW. MUQAWLAT.COM DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR SATISFACTORY WORKMANLIKE EFFORT, INFORMATIONAL CONTENT, TITLE, OR NON-INFRINGEMENT OF THE RIGHTS OF THIRD PARTIES. MUQAWLAT.COM DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS THAT THIS SITE WILL OPERATE ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE AND/OR ITS SERVERS WILL BE FREE OF VIRUSES AND/OR OTHER HARMFUL COMPONENTS. MUQAWLAT.COM DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING SUITABILITY, AVAILABILITY, ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY MATERIAL OF ANY KIND CONTAINED WITHIN THIS SITE FOR ANY PURPOSE, INCLUDING SOFTWARE, PRODUCTS, SERVICES, INFORMATION, TEXT AND RELATED GRAPHICS CONTENT.

MUQAWLAT.COM IS NOT RESPONSIBLE FOR ANY FAILURES CAUSED BY SERVER ERRORS, MISDIRECTED OR REDIRECTED TRANSMISSIONS, FAILED INTERNET CONNECTIONS, INTERRUPTIONS IN THE TRANSMISSION OR RECEIPT OF TICKET ORDERS OR, ANY COMPUTER VIRUS OR OTHER TECHNICAL DEFECT, WHETHER HUMAN OR TECHNICAL IN NATURE.

WITHOUT LIMITING THE FOREGOING, NO WARRANTY OR GUARANTEE IS MADE:

(I) REGARDING THE ACCEPTANCE OF ANY REQUEST, (II) THAT A USER WILL RECEIVE THE LOWEST AVAILABLE PRICE FOR GOODS AND/OR SERVICES AVAILABLE THROUGH THIS SITE, (III) REGARDING THE AVAILABILITY OF PRODUCTS AND/OR SERVICES THROUGH THIS SITE OR, WHERE APPLICABLE, AT ANY PARTICIPATING RETAILER OR RETAILER LOCATION, OR (IV) REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THIS SITE.

Minors/Age
Persons under the age of 18 are not eligible to use any services on our Site.

General Limitation of Liability
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MUQAWLAT.COM, INCLUDING ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, SUBSIDIARIES, AFFILIATES, DISTRIBUTORS, SUPPLIERS, LICENSORS, AGENTS OR OTHERS INVOLVED IN CREATING, SPONSORING, PROMOTING, OR OTHERWISE MAKING AVAILABLE THE SITE AND ITS CONTENTS (COLLECTIVELY THE “COVERED PARTIES”), BE LIABLE TO ANY PERSON OR ENTITY WHATSOEVER FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, COMPENSATORY, CONSEQUENTIAL, OR PUNITIVE DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO: (I) LOSS OF GOODWILL, PROFITS, BUSINESS INTERRUPTION, DATA OR OTHER INTANGIBLE LOSSES; (II) YOUR INABILITY TO USE, UNAUTHORIZED USE OF, PERFORMANCE OR NON-PERFORMANCE OF THE SITE; (III) UNAUTHORIZED ACCESS TO OR TAMPERING WITH YOUR PERSONAL INFORMATION OR TRANSMISSIONS; (IV) THE PROVISION OR FAILURE TO PROVIDE ANY SERVICE; (V) ERRORS OR INACCURACIES CONTAINED ON THE SITE OR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE SITE; (VI) ANY TRANSACTIONS ENTERED INTO THROUGH THIS SITE; (VII) ANY PROPERTY DAMAGE INCLUDING DAMAGE TO YOUR COMPUTER OR COMPUTER SYSTEM CAUSED BY VIRUSES OR OTHER HARMFUL COMPONENTS, DURING OR ON ACCOUNT OF ACCESS TO OR USE OF THIS SITE OR ANY SITE TO WHICH IT PROVIDES HYPERLINKS; OR (VIII) DAMAGES OTHERWISE ARISING OUT OF THE USE OF THE SITE, ANY DELAY OR INABILITY TO USE THE SITE, OR ANY INFORMATION, PRODUCTS, OR SERVICES OBTAINED THROUGH THE SITE. THE LIMITATIONS OF LIABILITY SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF A COVERED PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. Further, to the extent permitted by law, the Covered Parties accept no responsibilities for any damage and/or delay due to Provider cancellations, shortages, sickness, pilferage, labor disputes, bankruptcy, machinery breakdown, quarantine, government restraints, weather, terrorism or causes beyond the Covered Parties’ control. No responsibility is accepted for any additional expense, omissions, delays, re-routing or acts of any governmental authority. No Covered Party shall be responsible for any Provider’s breach of any warranty including, but not limited to, implied warranties of fitness for a particular purpose or of merchantability, nor shall any Covered Party be responsible for any other wrongdoing of a Provider (including any liability in tort), as to any products and/or services available through this Site. No Covered Party shall be responsible for any Provider’s failure to comply with this Agreement nor for any Provider’s failure to comply with applicable federal, state, provincial and local law.

If, notwithstanding the above, a Covered Party is found liable for any loss or damage relating to the use of this Site, User agrees the liability of any such party shall in no event exceed the total charge to the User assessed by Muqawlat.com for making a Request.

Indemnification
You agree to defend and indemnify (ISTMC), their affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought (i) by you or on behalf of you in excess of the liability described above, within the limits permitted by applicable law; or (ii) by third parties as a result of:

1. your breach of this Agreement
2. your violation of any law or the rights of a third party; or
3. your use of this Site in violation of the terms and conditions set forth herein.

Third Parties
If you use this Site to submit Requests for or on behalf of a third party (“Third-party”), you are responsible for any error in the accuracy of information provided in connection with such use. In addition, you must inform the Third-party of all Terms and Conditions applicable to all products or services acquired through this Site including all rules and restrictions applicable thereto. Each User using this Site for or on behalf of a Third-party agrees to indemnify and hold each Covered Party harmless from and against any and all liabilities, losses, damages, suits and claims (including the costs of defense), relating to the Third-party’s or the User’s failure to fulfill any of its obligations as described above. You are directly responsible for any Request submitted including for total charges and performance obligations.

User Comments, Feedback, and Other Submissions
The information and opinions expressed in Comments on this Site are not necessarily those of MUQAWLAT.COM or its content providers, advertisers, sponsors, affiliated or related entities, and MUQAWLAT.COM makes no representations or warranties regarding that information or those opinions. MUQAWLAT.COM does not represent or guarantee the truthfulness, accuracy, or reliability of any Comments or determine whether the Comments violate the rights of others. You acknowledge that any reliance on material posted by other users will be at your own risk.

Links to Other Web Sites and ServicesTo the extent, this Site contains links to outside services and resources, any concerns regarding such services or resources should be directed to the particular outside service or resource provider. Muqawlat.com does not monitor or control the linked sites and makes no representations regarding, and is not liable or responsible for the accuracy, completeness, timeliness, reliability, or availability of any of the content upload, displayed, or distributed, or products or services available at these sites. If you choose to access any third-party site, you do so at your own risk. The presence of a link to a third-party site does not constitute or imply

MUQAWLAT.COM endorsement, sponsorship, or recommendation of the third-party, or of the  content, products or services contained on, or available through, any such third-party site.

Modification/Termination of Usage
MUQAWLAT.COM reserves the right, in its sole discretion, to modify, suspend, or terminate this Site and/or any portion thereof, including any service or product available through the Site, and/or your profile, password, or use of the Site, or any portion thereof, at any time for any reason with or without notice to you. In the event of termination, you will still be bound by your obligations under this Agreement and any Additional Terms, including the warranties made by you, and by the disclaimers and limitations of liability. Additionally, MUQAWLAT.COM shall not be liable to you or any third-party for any termination of your access to this Site.

Pricing Errors
We work to publish and maintain accurate prices and information for the services we offer. Our Providers provide us with the price and other information related to these services. In the event, however, that a service is listed or provided to us at an incorrect price or with incorrect information due to typographical error or other error in pricing or service information received from our Providers, we retain the right to refuse or cancel any Requests placed for such service. We shall have the right to refuse or cancel any such Requests whether or not the order has been confirmed and/or your credit Equipment/machined charged. If your credit Equipment/machined has already been charged for the purchase and your Request is canceled because of incorrect Provider information, we will promptly issue a credit to your credit Equipment/machined account in the amount of the charge.

Electronic Notification
To the extent that we need to contact you, you agree that we may do so via any electronic means, including but not limited to communications posted on this Site or electronic mail.

Renting Service Limitation of Liability
All equipment/machines/vehicles are rented with its operator or driver.

RENTAL EQUIPMENT AND MACHINES COMPANIES AND OTHER SUPPLIERS PROVIDING RENTING OR OTHER SERVICES THROUGH THE SITE (COLLECTIVELY, "RENTING SUPPLIERS") ARE INDEPENDENT CONTRACTORS. TO THE EXTENT PERMITTED BY LAW, WE DO NOT ASSUME LIABILITY FOR ANY INJURY, DAMAGE, DEATH, LOSS, ACCIDENT OR DELAY DUE TO AN ACT OR OMISSION OF A RENTING SUPPLIER, INCLUDING, WITHOUT LIMITATION, AN ACT OF NEGLIGENCE OR THE DEFAULT OF A RENTING SUPPLIER, OR AN ACT OF GOD. FURTHER AND TO THE EXTENT PERMITTED BY LAW, NO RESPONSIBILITIES ARE ACCEPTED FOR ANY DAMAGE AND/OR DELAY DUE TO SICKNESS, PILFERAGE, LABOR DISPUTES, BANKRUPTCY, MACHINERY BREAKDOWN, QUARANTINE, GOVERNMENT RESTRAINTS, WEATHER, TERRORISM OR CAUSES BEYOND THE COVERED PARTIES’ CONTROL. NO RESPONSIBILITY IS ACCEPTED FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, FAILURE TO MAKE CONNECTIONS, RE-ROUTING OR ACTS OF ANY GOVERNMENTAL AUTHORITY.

LIABILITIES OF MUQAWLAT.COM

1. LIMIT OF OUR LIABILITY
   We act as sales agents only for our car hire suppliers (our "Suppliers"). We do not accept liability for claims of any kind or for any reason. Your contract is with our Suppliers and not with Muqwalat.
2. To assure the delivery of the vehicle/equipment/machine, the completion and signing of the delivery-reception document. 
3. To replace the vehicle (if available), in case of failure which cannot be remedied on the spot, if the damage did not occur from the Client’s fault, within 24 hours, according to the location where the failure occurred. In case in which the damage is due to the Client’s fault, the blocking of a new guarantee for the delivery of a new vehicle will be requested. 
4. In case in which it is impossible for Muqawlat to replace the Vehicle, the Client will be reimbursed the part corresponding to the cost of the rate calculated pro rata with the term in which the vehicle could not have been used. 
5. Muqawlat is not responsible for the losses borne by the Client in case of malfunction or failure of the vehicle,  
6. From the time of delivery of the vehicle and until the recovery of its possession, Muqawlat is exonerated of responsibility for the damages caused in traffic by the vehicle rented to the Client, along with the road taxes or bridge taxes or fines resulted from failure to comply with the traffic laws or the laws in Qatar. 
   
   

CLIENT’S LIABILITIES
Remark: Provided a reservation made by phone, e-mail or by partners, the reservation can be cancelled by Muqawlat, without owing anything to the Client or to the intermediate, in case in which the final Client does not fulfill the minimally binding requirements for rent provided by the contract and published on the website of Muqawlat.

1. In case of the confirmed reservations, Muqawlat reserves its right to cancel them in case the Client is delaying the taking over of the vehicle over 3 hours from the hour established by mutual agreement, unless the Client informs in advance. 
2. To permit the driving of the vehicle only to the persons authorized by Muqwalat or to the representatives of Muqwalat. 
3. Not to do and not to permit doing technical or esthetic intervention on the vehicle without the written agreement of Muqwalat.
4. To inform Muqwalat, on the latter’s request, related to the location of the vehicle and to permit the examination of the vehicle by the Muqwalat representatives, within mostly 24 hours from the latter’s request.
5. Not to use the vehicle for pushing or towing activities, training, competitions, for the transportation of certain dangerous substances or illegal activities, which may damage the condition of the Vehicle, as well as not to give it any other destination than for under renting conditions. In case in which the rented vehicle is foreclosed or destroyed/damaged by the authorities or by the Client, after its use for the obtaining of certain improper benefits from the transportation of certain forbidden objects or substances, the Client is liable for the entire counter value of the vehicle. 
6. The Client is liable to keep the vehicle in proper condition of use on the entire contracting term and to hand over the vehicle in the same condition as of the date of taking it over. In case of other damages caused to the vehicle during the contracting term, (including damages caused by the collision with animals or damages with unknown author), the client is liable to bear the costs of all the repairs necessary to return the vehicle to the condition on the date of its taking over. 
7. Renter agrees that it shall provide reasonable security measures to protect the Equipment from damage, theft or unauthorized use.
8. Renter agrees to be solely responsible for and bear all expenses of fuel for the operation of the Equipment.
9. MUQAWLAT and the Provider will not be responsible or liable for any cost, expense or damage arising out of the use of the Equipment by the Renter including, but not limited to, lost profits or damages to persons or property. Renter will bear all risks including the all liability for the use, possession, operation, and condition of the Equipment.
   
   

 DELIVERY, REPLACEMENT AND RETURN OF THE VEHICLE 

1. The delivery and return of the vehicle will be in place, on the date and time established by the Client together with MUQAWLAT and mentioned in the reservation form and in the Contract. 
2. The hand over and taking over of the vehicle outside the schedule (from Saturday to Thursday 07:00-18:00) can be made on the client’s request. In this case, an amount of 200 Q.R per hand over/take over will be perceived. 
3. The return of the vehicle in another place than the place of it handing over will be made only under the agreement of MUQAWLAT and an additional fee between 200 Q.R and 1000 Q.R will be perceived. In case in which the Client is requesting the return of the vehicle in another location subsequently to the taking over of the vehicle, he will inform MUQAWLAT in writing or by calling. Muqawlat will have to give its agreement upon this contracting change, and the Client will pay the additional fee mentioned above, which will be informed in writing or call by MUQAWLAT, by text message or e-mail. The reception of the fee will be made on the return of the vehicle from the guarantee, in cash or by credit/debit vehicle presented by the Client on the signing of the rent contract. 
4. On the return of the vehicle later than the deadline according to the contract, he will pay an additional fee of 100-400 Q.R / hour, agreed through the contract. If the Client is delaying the delivery of the vehicle without the agreement of MUQAWLAT, the provider and/or Muqawlat is entitled to repossess the vehicle on the Client’s expense and risk. 
5. The return is effective on the time of signing of the delivery document by MUQAWLAT and by the Client. 
6. For the vehicles returned outside the schedule (in weekend and/or during night-time) or during weather conditions preventing the verification of the vehicle, the Client’s responsibility will be extended for possible damages and respectively the unblocking of the guarantees by 24 hours from the effective return of the vehicle.
7. The abandoning of the vehicle by the Client without notifying MUQAWLAT in writing or by calling, and without the bilateral signing of the taking over document, will draw the Client’s responsibility for the costs corresponding to the relocation of the vehicle, and of other costs corresponding to the return of the vehicle to the initial condition in case in which the vehicle is taken over in other conditions than those of its handing over. The same conditions are valid also in case in which the client refuses the handing over of the vehicle. 
8. The Client is liable to return the vehicle with the same amount of fuel it had at the beginning of the renting term (according to the delivery-reception chart). Otherwise, after the written notification from MUQAWLAT, the Client agrees to pay a fuel supply fee of 100 Q.R and the counter value of the missing fuel, according to the fiscal ticket from the gas station.
9. In case in which the vehicle on return needs more than the standard washing procedure for returning it to the condition previous to the rent, the Client agrees to pay a management fee of 200 Q.R to which the counter value of the vehicle wash will be added, according to the invoice to be transmitted on e-mail. 
10. The parking fees on the entire term of use of the vehicle rented from MUQAWLAT totally belong to the Client. The client will bear all the fees provided by the laws in force together with the cost of parking, the road fees, the bridge fees, the staying fees in special spaces with limited time, fines resulted from the failure to comply with the traffic rules or other rules. In case of failure to pay those abovementioned, MUQAWLAT will invoice the effective value of the fine to the Client plus a management tax of 200 Q.R/fine. 
11. The supply by the Client of the vehicle rented from MUQAWLAT, with another fuel than the one indicated by the manufacturer (mentioned on the registration certificate and on the delivery-reception chart) draws the Client’s responsibility to pay a service tax of 500 Q.R, the cost of the transportation with the platform, the cost corresponding to the days of immobilization in service, and the repair cost according to the repair estimation note. 
12. In case of loss of the plates or accessories by the Client, MUQAWLAT will receive from the Client the counter value of the damaged/lost objects at the price from the procurement invoice of each accessory, or at the value of the fine the Client must pay to which a management fees of 300 Q.R is applied. 
13. MUQAWLAT cannot be hold responsible for the possible objects forgotten in the Vehicle by the Client and unidentified on the delivery of the Vehicle.
14. In the event you amend your booking and the rental price therefore changes, we will either charge the difference if greater, or refund the difference if a lesser amount. Note, we cannot guarantee to be able to make an amendment within 2 business days of your pick-up date although we will endeavor to do so.
15. If placing an order in advance of 8 weeks prior to collection of your vehicle, we only require a 500 Q.R deposit.
    
    

Hazards
You agree to abide by the terms or conditions of purchase imposed by any RENTING Supplier, whether that RENTING Supplier is selected by you or by MUQAWLAT.COM, including, but not limited to, payment of all amounts when due and compliance with the RENTING Supplier’s rules and restrictions regarding availability products, or services. You understand that any violation of any such RENTING Supplier’s conditions of purchase may result in cancellation of your reservation(s) or purchase(s), in your being denied access to any equipment and vehicle, in your forfeiting any monies paid for such reservation(s) or purchase(s), and in MUQAWLAT.COM debiting your account for any costs MUQAWLAT.COM incurs as a result of such violation. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this Site.

Rental Equipment Service Restrictions
Vehicle/equipment rentals available through this Site are may be subject to standard rental contracts of the Vehicle/Equipment rental providers, which will be completed by you at the time of pick-up of a vehicle/Equipment or through MUQAWLAT website.

Currency 
The rate displayed is an estimate shown in Qatari Riyal.

Insurance

1. In some cases, law may require personal or third party liability insurance. Liability insurance provides you with minimum financial responsibility limits as outlined in the applicable motor vehicle financial responsibility laws.
2. The vehicle is having the insurance policy entered into, according to the required laws at the expense of the provider. 
3. The client can purchase any extra insurance policy at his own expense.
4. Items NOT included in the rental insurance coverage
   None of the rental companies covers the following items on their 
   insurance/Emergency roadside assistance package, so you would need to cover these costs yourself.

1. Flat Battery (if you leave your lights on)
2. Damage caused by putting the wrong fuel type in the car (e.g. putting diesel in a petrol car)
3. Broken Windows
4. Tyre replacement (e.g. if damaged by hitting the curb. Covered if worn)
5. Key replacement if you lose the key
6. Damage to underside of vehicle
7. Damage to the roof of the car if you place goods on the roof or drive under a low barrier etc.
8. Damage to the interior (caused by spilling drinks, cigarette burns in seats etc)
   
   

PAYMENT OF THE SERVICES

1. The renter will be required to supply the following :

• Credit card
• Name, address, telephone number and email address
• Local contact details
• Other documents as mentioned in the website

2. The Client is paying in full, on the signing of the Contract, the rent and the fees of the extra insurance rather than the existing one, and any possible.
3. The payment of the rent shall be made by credit (Visa, Master ) or in debit card
4. The prices do not include the costs of the fuel, the fines received for the breach of the traffic rules on the public roads and of the national laws in force or costs resulted after the actions of the Local Authorities related to the Vehicle subject matter of this Contract, during the renting. The total payment of such amounts belongs to the Client. 
5. The Client must pay the total of the remained liabilities on the handing over of the vehicle, under the payment document issued by Muqawlat. 
6. Any amount unpaid by the Client to Muqawlat by the end of the Contract, as well as any other amounts subsequently occurred (cost of extension of the renting time, fines, penalties, etc.) of repair costs of the vehicle as a result of the damages caused during the contracting time can be received by Muqawlat from the credit card of the Client
7. In case of delay of payment, over the term mentioned in the Contract, penalties in amount of 5% per each delay day from the value of the due amount will be received. 
8. In case of the unilateral waiver to the contract, from the Client, before the established contracting time, the counter value of the services will not be reimbursed. As a commercial gesture from Muqawlat to the Client. Muqawlat will provide to the latter the counter value of the remained services through a 12-month valid voucher, the Client may use on renting a new vehicle from Muqawlat network.
   
   

EXTENSION, CESSATION AND TERMINATION OF THE CONTRACT

1. The terms of the extension, of the cessation or of the anticipated termination of the Contract cannot be established unless under the agreement of Muqawlat. 
2. The intention of the Client to extend the Contract is informed to Muqawlat, at least 24 hours before the expiration of the Contract. The price agreed is paid in the same conditions in which the initial contract was signed, within mostly 24 hours from the beginning of the term of extension. The contract may be extended under the written agreement of both parties.
3. The contract is ceasing by right at the end of the term of rent.
4. The contract may be ended before the fulfillment of the term through the agreement of the parties or as an effect of the termination. 
5. In case in which Muqawlat is terminating the Contract, it will inform the Client by phone, or by electronic mail, 
6. Both in case of cessation of the contract before the term and in case of termination, the Client is liable to hand over the vehicle within 12 hours from the time of termination.

Terms of conditions with providers

1. Machine or equipment is the rented vehicle
2. Equipment shall be OPERATED by THE Provider solely
3. Neither this Agreement, nor any right or obligation thereunder, shall be assigned to third parties by the Provider without the prior written consent of MUQAWLAT.
4. Provider shall be solely responsible for the repair of Equipment. For Equipment repair, Provider shall promptly notify MUQAWLAT using the telephone number or any fast communication tool.
5. At MUQAWLAT discretion, Equipment may either be repaired or replaced.
6. If the equipment issue cannot be resolved by the provider and replacement equipment is required, the equipment is replaced within 24 hours of notification of the problem
7. The Provider agrees to operate the equipment at his/her own responsibility and follows the instructions of any manuals accompanying the Equipment.
8. Provider shall have the required insurance policies by the Qatari law on the provided equipment, and health insurance for the equipment operator.
9. Provider agrees to be solely responsible for and bear all expenses of and fees of all services necessary for the operation of the Equipment.
10. Provider agrees that it shall provide accurate and current data about the equipment.
11. Provider agrees that it shall keep the Equipment free and clear of all liens and encumbrances.
12. Provider agrees that MUQAWLAT or its designee shall have free and clear access to the Equipment at all reasonable times for the purpose of inspection.
13. Provider agrees that it shall make any repairs to the Equipment at its expenses.
14. Provider will indemnify and hold MUQAWLAT, its parent corporations, affiliates, employees, subcontractors and agents harmless from all losses, costs, expenses and damages, including attorney’s fees, incurred because of or incident to the Equipment or the use, possession, operation, storage and condition thereof; provided. However, that Provider’s obligation to indemnify and hold harmless will not apply in cases that the renter will be found liable for personal injury and/or damage to property resulting from the negligence or willful acts of the renter, its employees, subcontractors or agents.
15. Provider has no right to do direct contract with the renter, or provide direct services to the renter without paying MUQAWLAT 10% of services revenue, otherwise MUQAWLAT has the right to hold the provider responsible to bear all business damages and losses including attorney’s fees.
    
    

• CANCELLATIONS 
  The provider can cancel his/her equipment availability before three days from the scheduled availability. Notice of cancellation must be made in writing (or by email) and received by us prior to this time, and pay the cost of one day rent as a cancelation fee.
• Provider will pay expenses of three days rent if he/she cancelled the schedule one less than three days of the reservation.
• Provider will collect the machine/equipment from the site and will inform MUQAWLAT BEFORE REMOVING THE EQUIPMENT.
  
  

Terms & conditions for Paid advertisements

• An IO must be received by MUQAWLAT at least four (4) business days in advance
• Any ad creative received in conjunction with and Advertiser's IO is subject to MUQAWALT approval.
• MUQAWLAT reserves the right to reject or cancel any IO, ad creative, ad position, format, or the like by providing written notice to the Advertiser.
• Advertisements that simulate MUQAWLAT editorial matter in appearance or style, or that are not readily identifiable as advertisements, are subject to MUQAWLATapproval.
• MUQAWLAT may in its sole discretion, label any advertisement as an "advertisement" for clarification.
• Failure by MUQAWLAT to publish any requested advertisement does not constitute a breach of contract or otherwise entitle Advertiser to any legal remedy.
• Muqawlat has the right to cancel any improper Ad.
• Any cancellations or change orders must be requested in writing by the Advertiser, and acknowledged and accepted by MUQAWLAT
• Advertiser may submit requests for Ad extensions.
• By submitting an IO for advertising to MUQAWLAT, Advertiser agrees to be liable for the applicable fees associated with such IO. Advertiser will pay MUQAWLAT online the total fee due.
• In addition to all other available rights and remedies, MUQAWLAT may cancel and remove any advertisement that is not paid for on a timely basis.
• Advertiser grants MUQAWLAT a license to use, reproduce, publicly display and distribute Advertiser's advertisements and collateral information and warrants that Advertiser has the right to grant such license.
• Advertiser represents and warrants to MUQAWLAT that the Advertiser is the owner or is licensed to use the entire contents and subject matter contained in its advertisements and collateral information, including, without limitation, (a) the names and/or pictures of persons; (b) any copyrighted material, trademarks, service marks, logos, and/or depictions of trademarked or service marked goods or services; and (c) any testimonials or endorsements contained in any advertisement submitted to MUQAWLAT.
• MUQAWLAT is not responsible for the quality and/or clarity of any advertising materials submitted by the advertiser.
• MUQAWLAT will not issue any tracking reports or any report from any kind, and does not allow any third party to track the advertiser’s Ad’s.
  
  

Terms & conditions for un-paid advertisements

• MUQAWLAT for Muqawlat Trading and management consulting. ("MUQAWLAT") provides a certain space free of charges for advertisement according to its discretion and choice without any obligations from MUQAWLAT’s side regarding quality, number of impressions, space availability, or any other related issues.
• Any Ad must be received by MUQAWLAT least four (4) business days in advance of the expected start date.
• MUQAWLAT has the right to accept or refuse the request without any justification and without bearing any responsibility from any kind and towards any person or entity.
• Start and end dates, position of the ad, and frequency, and any issue related to the ad are determined only by MUQAWLAT and according to its own discretion.
• Any ad creative received is subject to MUQAWLAT approval.
• MUQAWLAT reserves the right to reject or cancel any request, ad creative, ad position, format, or the like without providing written notice to the Advertiser.
• Advertisements that simulate MUQAWLAT editorial matter in appearance or style, or that are not readily identifiable as advertisements, are subject to MUQAWLAT approval.
• Not publishing or refusing to publish any Ad by MUQAWLAT does not constitute a breach of anything, and the Advertiser has no right to ask for any legal remedy.
• Advertiser places his/her Ad on his/her responsibility and bears any legal responsibility and consequences.
• MUQAWLAT will not issue any tracking reports or any report from any kind, and does not allow any third party to track the advertiser’s Ad’s.
• In general, any cancellations or changes are subject to the approval of MUQAWLAT, and MUQWALAT has the right to accept or cancel the Ad, and not publishing it according to its own discretion.
• Modifications from any type must be requested in writing by the Advertiser, and acknowledged and accepted by MUQAWLAT.
• Advertiser acknowledges that, consistent with MUQAWLAT editorial discretion, MUQAWLAT may delete or replace the pages, or may delete or replace the type of links, buttons, boxes, and banners purchased by Advertiser;
• MUQAWLAT reserves the right to change any of its advertising specifications at any time without any noticing
• Advertiser grants MUQAWLAT a license to use, reproduce, publicly display and distribute Advertiser's advertisements and collateral information and warrants that Advertiser has the right to grant such license.
• Advertiser represents and warrants to MUQAWLAT that the Advertiser is the owner or is licensed to use the entire contents and subject matter contained in its advertisements and collateral information, including, without limitation, (a) the names and/or pictures of persons; (b) any copyrighted material, trademarks, service marks, logos, and/or depictions of trademarked or service marked goods or services; and (c) any testimonials or endorsements contained in any advertisement submitted to MUQAWLAT.
• MUQAWLAT is not responsible for the quality and/or clarity of any advertisement materials.
• Advertisers has no right in any way to demand any compensation from any kind, and has no right to sue MUQAWLAT for any reason.
• Neither this Agreement, nor any right or obligation thereunder, shall be assigned to third parties by the advertiser without the prior written consent of MUQWALAT.
  
  

FINAL PROVISIONS

1. Any dispute arising from or related to this Agreement will be solved amiably first and only in case of failure, the parties will address to the competent law courts in Qatar. 
2. Use of GPS Tracking System: We might use GPS tracking devices to track or locate vehicles which may be late for their scheduled return, reported stolen, suspected of being lost, stolen, or abandoned or as may be required or requested by law enforcement, or to identify vehicles which have been damaged, or as necessary to defend, protect or enforce our rights in connection with the use of our products and/or services. You should have no expectation of privacy or confidentiality as to the places where the vehicle is driven while rented to you
3. Connected Vehicle & Location Data: Certain vehicles contain devices that monitor the vehicle’s condition, performance and operation, track fuel consumption, distance travelled, location and other information (the “Connected Vehicle Data”), and may transmit such Connected Vehicle Data to us, our third party providers and/or the vehicle manufacturer. Some or all of these communications are turned on all the time, even when other services or other media in the vehicle are turned off
4. We cannot guarantee that a vehicle without these features will be available at your time of your rental
5. These devices may have been installed by us, on our behalf, or by the vehicle manufacturer. If the devices are installed by the vehicle manufacturer, the vehicle manufacturer will process the Connected Vehicle Data in accordance with its privacy notice. We do not provide the vehicle manufacturer with your personally identifiable information ("PII"), unless authorized by you, or is necessary in connection with the provision of services provided through such vehicle manufacturer, or is required by law. We may use a third party to process the Connected Vehicle Data on our behalf. We do not provide the third party processor with your PII, unless authorized by you, necessary in connection with the provision of services provided through such third party, or required by law.
6. We may transfer our rights and obligations under these Terms and Conditions to another party, but this will not affect your rights or the obligations of the provider under the Rental Agreement.  You may only transfer your rights or obligations under these Rental Terms and Conditions to another person if we agree in writing.  If we fail to insist that you perform any of your obligations, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. Each of the provisions of the Rental Agreement operate separately. If any court or competent jurisdiction decides that any discrete provision of them is unlawful or unenforceable, the remaining provisions will remain in full force and effect
7. The provider and the renter shall, at all times, be independent contractors, and nothing contained herein shall be deemed to create any association, partnership, joint venture, or relationship of principal and agent or employer and employee between the parties.
8. You agree to cooperate and coordinate with Muqawlat generally and to take any actions Muqawlat reasonably requests  in connection with (i) this Rental Agreement, (ii) any disputes, actions, proceedings, suits, and investigations related to this Rental Agreement or your use of the vehicle, including without limitation, execution and delivery of any documents Muqawlat reasonably requests, giving testimony under oath, and taking any other actions reasonably requests related to this Rental Agreement or your car rental.
   
   

Privacy Notice

This Privacy Notice explains how we collect, use and protect any information about you.
We may change this Notice from time to time; so please check back here for any updates.

Personal data you give us
We cannot help you make a booking or request a quote without certain information. When you do either of those things, we ask you for the information we need so we can give you what you want. This may include your name, age, date and place of birth and contact details (email, address and phone number). It can also include information about your passport, identity vehicled and driving licence, CR for companies, and your loyalty programme number, payment information, and other required information. In addition, we collect information from your computer when you use one of our platforms, even if you don’t make a booking. This may include your IP address, which browser you use, and your language settings. There are also situations where we receive information about you from third parties, or automatically collect other information.

Personal data you give us
We store and use the information that you give us. If you get in touch with us (by phone, by email or through social media, for example) we will collect information from you there too.

After your booking, we may ask you to provide a review to help us improve our services, and to help ensure future customers get exactly what they are looking for.

There are also other ways you might give us information. For example, if you’re browsing with your mobile device, you can share your current location with us, so we can provide you with the best possible service. To make things easier, you can also open a user account, which lets you review and manage your bookings, as well as saving your personal settings. It also makes it easier to make future bookings.

Personal data you give us about others
You might add someone as an additional driver, or you might make a booking on behalf of someone else, for example, a friend, family member or colleague. If you do, please make sure that that person knows you’re giving us their details, and has accepted the way we handle their personal data (as described in this Notice). This is your responsibility.

Personal data we collect automatically
When you make a booking, we record what platform you made it on, and how you got to our platform (if you came through from another site, for example).

Even if you do not end up making a booking, we may automatically collect some information when you visit our platforms. This may include your IP address, which pages you have visited, which browser you’re using, and information about clicks. It might also include information about your computer’s operating system, its application version, language settings, device-specific setting and characteristics, and data that identifies your device.

If you’re using a mobile device, we might also collect location details. And we might analyse, and process basic data related to the apps installed on it (e.g. name, description and category).

To process your personal data like this, we rely on the following legal grounds:

 Performance of a contract: We need to use your personal data to fulfil any contract you’ve made with us. For example, when you book a vehicle, we need to transfer your booking details to the rental company (provider) to make sure your vehicle is waiting for you.

 Legitimate interests: We may use your information for our ‘legitimate interests’ (a term which applies to anything we believe is an essential part of carrying out our business effectively – at the same time as respecting your rights and upholding the law). For example, to provide you with the most suitable content on our platforms, including our emails and news; to improve and promote our products and services; and for administrative purposes.

 Consent: We may rely on your consent to use your personal data in certain circumstances, for example direct marketing purposes.

What third parties do we share your personal data with – and why?
There are a number of different business partners integrated in the services we provide, and in certain situations we may share your personal data with them. In most cases, we’re simply passing on your booking details to the business partners that are helping us deliver the service you’re requesting. We will also share your data with other third parties, which may include payment service providers, advertising partners, subsidiaries corporate and affiliates, and – in some cases – the authorities. These are the main reasons we would share your personal data.

What security procedures do we put in place to safeguard your personal data?
Our business systems and procedures ensure we take all reasonable steps to protect your personal data and safeguard it against any misuse or unauthorized access. Only authorized personnel can access personal data – and they’re only allowed to do it for specific, authorized reasons.